FAQs
A. This often indicates that the spider is about to moult. This is quite a stressful time for the spider and it is best left alone. Spider will often stop feeding and block the entrance to their burrows a couple of weeks before moulting. Another reason for spiders not feeding or fasting is that they are not warm enough, try increasing the temperature above room temperature.
A. Though they will often feed straight away it is best to wait four days or so for the spider to settle and lay down some web. Some burrowing species may take longer to settle.
A. No. Since Brexit we are unable to ship to the EU. We can ship larger wholesale orders by Air Cargo, airport to airport.
A. For orders containing just livestock shipping is a flat rate of £10.00 to anywhere in Britain with a UK postcode. Orders contain both livestock and equipment are usually also £10.00 for the first 10 kilos anywhere in mainland UK. Orders containing just equipment are done by weight.
A. We can send out orders Monday to Thursday. We can't ship out Friday as we cannot guarantee Saturday arrival. You can specify which day you want your package to arrive during the check out process and we will look to have it that day should we be able to fit it in and there are no delays i.e. cold weather. Please note equipment only orders are often shipped on a 1-2 day service so we cannot arrange a specific arrival day.
A. Sexed specimens are listed in the description or product title for instance (AF) for an adult females. We can try and sex out specimens by eye from Unsexed Sub Adult / Adult stock (SA/A). This is an educated guess and is not guaranteed.
A. We do not offer specific sexed pairs unless the sex is specified in the description. When pairs are offered there will be listed in the breeding pairs section as 1.1, 1.2 etc depending on the ratio offered. In the species description there will be details on whether the male is mature ready for breeding or sub adult. On request it is possible for us to try and pick specific sexes from unsexed sub adult / adult stock (SA/A) if the spiders are big enough and we have a few others to compare against. This is an educated guess and is not guaranteed.
A. AF = Refers that they Adult females are offered, SAF = Refers to Sub Adult Females, SAM = Refers to Sub Adult Males, A = Refers that unsexed adults are offered, SA = Refers Unsexed Sub adult are offered, (SA/A) Refers to mixed unsexed Sub Adult / Adults, MM = Refers that a Mature male ready for breeding is offered. Everything else listed with the size in legspan is supplied unsexed.
A. When spiders are offered in breeding groups this refers to the sex ratio: Male.Female.Unsexed so therefore 1.2.3 would mean a group of 1 Male, 2 Females and 3 Unsexed.
A. CB = Captive Bred, LTC = Long Term Captive, WC = Wild Caught.
A. (RCF) Refers to Red Colour Form, (LCF) Light colour form & (DCF) refer to Dark colour form. These are regional colour variations of a species.
A. You do not need to have an account. When you select to pay by Paypal you will be taken to the Paypal site. Click on I do not have a Paypal account" or something similar and you will be taken to a secure page to give your credit card details.
A. These are not dangerous as long as common sense precautions are used. We don't recommend you handle any spider whether it is aggressive or docile. Some species have potent venom and these are listed with 5 rating. We don’t stock anything that is listed on the Dangerous Wild Animal act. We reserve the right to cancel orders if we feel you are not experienced enough to keep a certain species or a person of low repute.
A. Yes this is possible but no earlier than the week before the show. We usually offer a 10% discount on pre-orders.
A. No. We are unable to hold any animals without payment.
A. Sometimes it's better to ask forgiveness then permission. However we have a shipping option called “Operation Racoon” where we will disguise it as a prize you have won.